From receipt of your order, we estimate about 4-5 working days. You can add the number of days for ground shipping to your location, say 4 working days to get a good estimate of when to expect your order. Please plan your order accordingly.
Tracking with Swiss Post
Once your order has left our warehouse you will receive a shipment confirmation email with a tracking number. With your tracking number from the shipment confirmation email, you can enter it here to track your order.
How long does it take to receive my order, and how much will it cost to ship?
Delivery time depend on the type of service requested. Usually we send with Swiss Post but if you want to use Fedex or UPS please let us know and we will email you with the shipping price of the express courier company.
Multiple Delivery Addresses
A separate order must be placed for each shipping address.
In order to be eligible for a refund, you have to return the product within 10 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase.
If the product is damaged in any way, or you have initiated the return after 10 calendar days have passed, you will not be eligible for a refund.